Donald J. Trump’s election as the 45th President of The United States of America has taken the whole world by surprise. Now, the whole world is waiting to see if President Elect Trump will follow through on his campaign promises and if yes, then to what extent. His foreign and immigration policy will have wide […]
In IT services and BPS globalization, organizations adopt outsourcing strategies that fulfil some or all of these key objectives – improved service to customers, reduction in cost base, extended hours of coverage, access to a global workforce, leveraging superior technologies for its business and other such benefits.
This journey has seen its evolution over the years […]
There are a variety of ways in which clients of outsourced IT services engage with their suppliers. These may be broadly classified into: resource-based (e.g., Staff Augmentation) and deliverable-based (e.g., Fixed Price, Managed Services). The former is usually the preferred choice during the early stages of the client’s outsourcing journey, since it replicates IT managers’ […]
Over the last 150 years we have seen waves of technology fundamentally change the way we do business. The industrial revolution changed how we work. The computer revolution changed how fast we work. The internet revolution changed where we do work. The next revolution is upon us: Robotic Process Automation (RPA).
In its simplest form, […]
In today’s global economy, what company isn’t looking to find ways to reduce their costs to stay competitive? For sure, traditional cost reduction initiatives are a necessity to survive today. Increasingly, companies must also focus on innovation in order to stay relevant tomorrow. Finding new ways to reduce operating costs in order to fund innovation […]