A Proven Approach to Contract Renegotiations

Effective contract renegotiations enable organizations to bring competitive flavor to the sourcing process and realize significant annual savings. How can you achieve these benefits in your next contract renegotiations?

Check out the following infographic, which shares Neo’s proven three-stage approach to maximize value in Vendor Contract Renegotiations.

By |January 8th, 2015|Tags: , , , , , |0 Comments

Digital Disruption: The Impact on Global Talent

This time next week, I will be in Singapore for the IAOP Asia Pacific Outsourcing Summit. I look forward to kicking off this event with Brian Brower, digital expert, former Nike Program Director and current at Vivint “The Smart Home Company – Internet of Things,” with an Opening Keynote on Digital Disruption & Impacts on […]

By |September 18th, 2014|Tags: , , , |0 Comments

Effective Governance for Global Business Services and Hybrid Delivery

The August IAOP Chapter Meeting on Governance Models for Global Business Services (GBS) was a valuable discussion, thanks to a detailed and informative case study by Jack Sanderson, COP, Senior Manager, Strategic Sourcing & Process Transformation Office at Boston Scientific.

As the moderator for this session, I’d like to take a brief moment to provide some […]

By |August 25th, 2014|Tags: , , , , , |0 Comments

Maximizing Mixed Service Delivery Models

“Friendship and money; oil and water.”
– Mario Puzo

Mixed service delivery models that leverage company-owned delivery centers as well as those of third-party service providers can create special challenges to manage. Fortunately, none are necessarily as sinister as those in a Puzo novel. Also fortunately, there are special opportunities for organizations that have adopted mixed models […]

By |August 7th, 2014|Tags: , , , , , |0 Comments

7 Tips to Ensure Offshore Program Management Success

“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” – Sun Tzu.

Why do some offshore programs succeed and others fail?

We often hear this question from clients who seek to achieve a smooth and successful transition of certain tasks or projects to an offshore location.

Some of the critical […]

More and More Businesses are Turning to BPO to Reduce Operational Costs

Change and transformation are becoming common phenomena across industries and around the world. From Media and Entertainment to Financial Services; onshore, nearshore or offshore, seems there’s nowhere to hide from evolving business models and processes. Despite some truly revolutionary developments, there is one business need that continues to be the main business driver for most […]

By |June 6th, 2014|Tags: , , , |0 Comments

Imagine Talent Without Borders

The war for talent with digital skills is on.

In today’s digital world, technology talent is no longer reserved for IT firms. With industries across the world revolutionizing their business strategies in order to reach the increasingly more mobile and social consumer, competition for digital talent is at an all time high. How can you rise above […]

By |April 21st, 2014|Tags: , , , |0 Comments

Corporate Social Responsibility

Corporations are part of the community.  They are an essential participant in the community, especially where their teams work and where their products and services are used.

Neo Group has incorporated corporate social responsibility into its core values: People First, Customer Next, Better Place 360. Not only is it smart business, more importantly, it’s how our […]

All Signs Point To Acquisitions

As the global outsourcing industry matures, we see some major gaps. Most lag presence in growing locations outside of the USA and India. The other gap is that there are too many players and there is greater separation happening between the Tier 1 and Tier 2 players.

As Tier 1 suppliers look to grow, they will […]

By |May 30th, 2013|Tags: , , |0 Comments

Predicting 2013 Trends

This is the time of the year when I am asked by analysts, magazines and clients to predict trends for the upcoming year.

Each year, as I reflect on this in December, I always think about what we experienced in the current year and what clients told us about their plans for the next year. The […]

By |December 21st, 2012|Tags: |0 Comments