The Next Revolution is upon us: Robotic Process Automation (RPA)

Over the last 150 years we have seen waves of technology fundamentally change the way we do business. The industrial revolution changed how we work. The computer revolution changed how fast we work. The internet revolution changed where we do work. The next revolution is upon us:  Robotic Process Automation (RPA).

In its simplest form, […]

By |August 2nd, 2016|Tags: , , |0 Comments

GBS Evolution – Time To Act

Business leaders, managers and practitioners in the outsourcing/ offshoring industry are very well aware of the growth of various models for managing and delivering discrete and/ or end-to-end services for their enterprises across diverse functions and business units.

The sourcing and delivery models have evolved to accommodate the growing complex requirements and new challenges, with Companies […]

By |July 11th, 2016|Tags: , , |0 Comments

Accelerating Innovation while Reducing Costs

Does it come from within or outside? Is it incremental, significant or transformational?

Ultimately, all businesses understand that “if they always do what they always did, they will always get what they always got.” This message was clearly echoed by scientists like Albert Einstein and business leaders like Henry Ford, to name a few. Irrespective […]

By |June 20th, 2016|Tags: , |0 Comments

Technology & Automation Disrupting Outsourcing

Labor arbitrage gave a major boost to outsourcing and enriched the entire eco-system. As the benefits of labor arbitrage becomes a normal way of doing business, companies and providers are looking to technology to gain the next level of efficiency and productivity. Disruptive technology like social, mobile, data analytics, Robotics Process Automation (RPA), Artificial Intelligence […]

By |June 2nd, 2016|Tags: , , , |0 Comments

Neo Group Shares GBS Insights at the 2016 SIG Global Executive Summit

Last week I had the opportunity to attend the Sourcing Industry Group Global Summit at the Omni Champions Gate in Orlando Florida. If you’ve ever attended a SIG event you know the attention to detail leaves no stone unturned. If you haven’t attended a SIG event, I am about to tell you why you should […]

Change Management: Think Twice about the Time You Give It

Your team has put together tons of spreadsheets and power points and numbers that all make sense and that justify the decision. However, the desired benefits of the Global Business Services strategy didn’t come out as you expected. What happened? Why was the transition so painful? Why didn’t the anticipated benefits fully realize? Why […]

“Evolving Sourcing” Where Are You in the Journey of Sourcing Evolution?

In today’s global economy, what company isn’t looking to find ways to reduce their costs to stay competitive? For sure, traditional cost reduction initiatives are a necessity to survive today. Increasingly, companies must also focus on innovation in order to stay relevant tomorrow. Finding new ways to reduce operating costs in order to fund innovation […]

Challenge Your Assumptions to Uncover New Sourcing Opportunities

Since companies started globalizing their workforces over the last few decades, there has been a constantly shifting frontier between the sorts of roles that managers assumed could be done offshore vs. roles that were thought to be needed onsite at a company’s office.  At first, it seemed only low-level clerical work should be done remotely.  […]

By |March 4th, 2016|Tags: , , |0 Comments

Does Your Digital Strategy Consider These Two Key Factors?

It is not a surprise to anyone involved in technology that businesses are going increasingly digital. The challenge is how do you get digital done effectively with limited time, limited budgets, rapidly changing technologies, and increasing user and customer demands. At Neo Group we believe there are two primary areas where CIOs, CTOs, and […]

By |February 10th, 2016|Tags: , , , |0 Comments

Attractiveness & Fit: A Practical Assessment to Plan an Increase in Scale or Scope

In the new age of technology, where the consumer behavior and purchasing preferences are so dynamic, it is no surprise that clients focus on innovation and digital transformation as top priorities. Many companies are expanding their use of global services and sourcing to find the necessary talent and technologies to achieve these strategic objectives. Those […]

By |October 23rd, 2015|Tags: , , |0 Comments