Health Check

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GIC Health Check

Introduction:

Global In-house Centers are characterized as global locations away from the home office or headquarters. Functions handled from the GICs are technology and back office functions that do not require a face to face physical interaction with external customers or internal stakeholders. Technology support, application development, software product development, finance and accounts, accounts payable, receivables, […]

By |October 5th, 2016|Tags: , , , |0 Comments

6 Questions to Investigate in an Outsourcing Health Check

How well are your global operations performing? Success can be a subjective term. Do your service providers meet your expectations? What about the expectations of other teams within your organization? Are the standards and metrics that you measure success against in line with those of your peers and competitors?

Without the right performance metrics in place, there […]

By |August 12th, 2015|Tags: , , , , , |0 Comments