Governance

/Tag:Governance
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Third-Party Governance: Choosing the Right Operating Model for Managing Supplier Relationships

As we commented on in our blog post back in November, there are a number of key processes to be managed when sourcing for services:

Service quality and performance management
Financial management
Contract and Compliance management
Relationship management
Resource management
Risk management

And there are numerous platforms that support these processes (e.g., Ariba, Emptoris, ServiceNow).  But […]

By |February 28th, 2017|Tags: , , , |0 Comments

Outsourcing Governance Tools: Leverage for Value Realization and Decision Making

While most organizations remain laser focused on achieving the expected benefits and executing a fool-proof contract as they evaluate and select a provider, they either lose sight of putting in the critical government mechanisms (apart from the usual contractual governance related clauses) or start thinking of robust governance as expectations begin to be missed. One […]

By |November 14th, 2016|Tags: , , , |0 Comments

Change Management: Think Twice about the Time You Give It

Your team has put together tons of spreadsheets and power points and numbers that all make sense and that justify the decision. However, the desired benefits of the Global Business Services strategy didn’t come out as you expected. What happened? Why was the transition so painful? Why didn’t the anticipated benefits fully realize? Why […]