Pankaj Dheer

/Pankaj Dheer
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Pankaj Dheer

About Pankaj Dheer

Pankaj brings over 20 years of experience in Buy Side Strategy Roles, Client Management and Operations.At Neo Group, Pankaj is, Senior Director of Advisory Services. He has procurement, offshoring and ops experience across BFSI, Media, Gaming and Telecoms. Having worked in the APAC, Americas and UK region, he is adept at understanding the pulse of Client Communities, their areas of stress and partner expectations.

GIC Health Check

Introduction:

Global In-house Centers are characterized as global locations away from the home office or headquarters. Functions handled from the GICs are technology and back office functions that do not require a face to face physical interaction with external customers or internal stakeholders. Technology support, application development, software product development, finance and accounts, accounts payable, receivables, […]

By |October 5th, 2016|Tags: , , , |0 Comments

What do 3rd Party Suppliers Do Well and GICs Struggle With?

 

In IT services and BPS globalization, organizations adopt outsourcing strategies that fulfil some or all of these key objectives – improved service to customers, reduction in cost base, extended hours of coverage, access to a global workforce, leveraging superior technologies for its business and other such benefits.

This journey has seen its evolution over the years […]

By |September 13th, 2016|Tags: , , |0 Comments